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Frequently Asked Questions

We will continually update this page with new questions and status changes. National Harbor is listening to the highest standards given by Prince George’s County Executive Angela Alsobrooks.
Last updated August 4, 2020

If you have additional questions, please email info@nationalharbor.com.

For your Safety:

Phase 2 of Prince George's County allows stores and restaurants to be open at 50% of capacity. Please remember to wear your mask while you're inside any establishment. Masks may only be removed while eating and drinking. The Capital Wheel is open daily from 10am - 8pm while the Carousel is open from 12pm - 8pm.

Yes, the Harbor Trail into the Waterfront District is open! We also have two Capital Bike Share stations, stairs to climb, and lots of other ways to stretch your legs. Additionally, The iconic Woodrow Wilson Bridge Trail crosses the Potomac River and stretches to Alexandria and Mt. Vernon. The trailhead is located in the Tanger Outlets parking lot and open to the community. Just follow signs for the TangerMiles trailhead when you enter the lot and have fun on your workout! Please remember that Maryland does require face coverings for anyone over the age of 5 in all outdoor public spaces when social distancing cannot be achieved.

Consistent with CDC recommendations, we are intensifying our usual, thorough cleaning procedures around floors, doors, and other public areas using sanitizing and disinfectant formulas recommended by the CDC, with cleaning/sanitizing taking place throughout the day. For a more detail list, visit our website at nationalharbor.com/covid-19.

Transportation and Parking:

There are not any designated spots. However, there is a 15 minute grace period in the garages, that you can run and get something.

When you leave, insert your parking ticket into the machine by the gate and then insert your voucher. If you parked for less than four hours, the arm will then rise. If you stay longer, you’ll have to pay full price of $20 per day. Your parking ticket is valid for one time during June 1 - December 30, 2020.

Yes, the stations by the Carousel and next to Residence Inn are open.

At this time, the Ciruclator is not running.

Masks:

Yes.

Yes, Maryland does require face coverings for anyone over the age of 5 in all outdoor public spaces when social distancing cannot be achieved.

Yes, Maryland law requires a mask to be worn while inside a restaurant or store.

Restaurants:

Many restaurants in the Waterfront District are opened for patio seating and inside dining. Inside dining is limited to 50% of capacity.

There are not any designated spots. However, there is a 15 minute grace period in the garages, that you can run and get something.

Yes, you may eat on the benches. There are 10 large picnic tables on the Plaza.

Hotels:

All of National Harbor's hotels are open and ready to welcome you with the exception of the Gaylord National Resort and Convention Center which remains closed. Visit nationalharbor.com/stay for a list of hotels. Call the hotels for special healthcare workers and first responders offers.

Capital Wheel, Events, and Entertainment:

The Capital Wheel is open daily from 10am - 8pm.

The tickets are valid now through December 30, 2020.

The beach and the Awakening are closed at this time.

This area is closed at this time.

The Carousel at National Harbor is open daily from 12pm - 8pm.

Yes, please do, but for everyone’s safety, please keep your 6 feet of social distance from the statues.

Please visit nationalharbor.com/events for a current list of upcoming events.

The Capital Wheel and Carousel are implementing Best Practices for Employee and Guest Safety that are outlined here: https://thecapitalwheel.com/health/.
- Physical distancing
- Employee use of protective gear
- Increased sanitation frequency
- Capacity limits
Examples Include:
• Dedicated Clean Team visible and active during all hours of operations
• UV light sweeps of gondolas after each use
• Handless sanitizer stations & portable sink installed
• Sanitizer wipe stations for guest access
• Hourly (minimally) sanitization of hard surfaces
• Pre-shift health screen including no touch temperature check
• Masks for team members
• Employee temperature screening

Shopping:

Prince George's County entered Phase 2 on June 15 which allows all retail to open with limited capacity. If you have to wait outside, please keep 6 feet of distance between you and the next person.

Tanger Outlets is now open!

Other Questions about National Harbor:

At this time, the Esplanade is offering self guided tours and virtual tours, but new residents are allowed to move in. Book your virtual tour here.

Yes, with reduced schedules and limited capacities.

Fuel is available, please call (301) 749-1582 in advanced. At this time, our dock & dine promotion is temporarily suspended.

Yes, they are. We do ask that you limit the number of people in the restrooms to maintain 6 feet apart.
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